Terms of Service

Effective Date: August 2025

This service agreement (this "Agreement") is entered into by and between Linda Exumé, the owner and Consultant of The Sleep Habit LLC (the "Consultant"), and the signee (the "Client"). Subject to the terms and conditions outlined in this Agreement, the Consultant agrees to provide to the Client infant and child sleep consulting services in accordance with the terms agreed upon by the Client and the Consultant (the “Services”). The Consultant and the Client hereby agree to the provisions of this Agreement as they apply to the Services rendered by the Consultant, as outlined below. 

1. Payment Terms and Conditions. The agreed-upon compensation due to the Consultant for performing the Services will be set forth on the Consultant’s website (www.thesleephabitconsulting.com). Before the commencement of the Services, all payments shall be made to the Consultant through a Stripe Link provided by the Consultant or via a quote. The Client can cancel the Services within 24 hours of purchase and signing the Client Service Agreement to receive a full refund, provided that services have not yet begun. After 24 hours, the Services are non-refundable. However, the Client may still use any remaining services for up to six (6) months from the original purchase date. After six (6) months, all unused Services will expire and will not be credited, extended, transferred, or refunded. If unforeseen circumstances arise and the Client needs to pause sleep support, the Client may defer remaining services for up to six (6) months from the date of purchase. The Client should inform the consultant as soon as possible that they are pausing sleep support. 

2. No Transferability. All Services provided by the Consultant of The Sleep Habit LLC are non-transferable. The Client who has signed this Agreement and provided the required information (via consultation calls, intake forms, etc) is entitled to receive support and guidance from the Consultant. Services provided by the Consultant to the Client cannot be transferred to another person or family. The Client understands that sleep plans are tailored to their specific child and family, and may not be assigned, sold, or otherwise transferred to any other party. The Client understands that transferring any of the Services could make the guidance inappropriate or unsafe for that child and family.

3. Client Commitment and Conduct. The Client agrees to cooperate, in good faith, with the Consultant in connection with the Services, including implementing a sleep plan for their family and any other recommendations provided by the Consultant. The Consultant cannot guarantee specific outcomes from the Services but will make every reasonable effort to support the Client and involved caregivers in working toward the Client’s sleep goals for their child and family. The Client commits to maintaining a safe sleep environment in accordance with the American Academy of Pediatrics guidelines for safe sleep. The Client agrees to engage respectfully with the Consultant. Any verbal or written harassment, abuse, and/or other inappropriate language will not be tolerated. If the Client uses such language and/or engages in such conduct, the Consultant reserves the right to terminate the Agreement immediately and will not offer any refunds.

4. Disclaimer. The Client acknowledges and agrees that the Services are not intended to be medical advice and are not to replace, supplement, diagnose, or treat any medical condition. All advice provided by the Consultant during Services is for informational purposes only and is intended for children with common sleep issues that are unrelated to medical conditions. The Client is advised to consult with and obtain approval from their child's pediatrician before implementing any sleep plan. The Client should always seek the advice of a physician or other medical professional regarding any questions they may have about a medical condition or the health and welfare of their child. Once the Client has confirmation from the child's pediatrician or medical provider and feels comfortable implementing the Services, the Consultant advises the Client to wait until the sleep plan has been issued, reviewed, and discussed with the Consultant before implementing sleep training methods. 

5. Relationship of Parties. This Agreement shall not constitute an employer-employee relationship. This Agreement shall not be construed to create a partnership, joint venture, employment, or agency relationship between the Consultant and the Client. The Consultant is not authorized to make any commitments or representations on behalf of the Client. The relationship between the Consultant and the Client is a collaborative, educational partnership focused on promoting healthy sleep habits for children. The Consultant acts as a guide and coach, providing information, strategies, and emotional support based on behavioral sleep principles. This relationship is not clinical in nature and does not involve the practice of medicine, diagnosis, or treatment of medical conditions. The Consultant’s role is not that of a licensed healthcare provider, and the Services are not intended to be a substitute for professional medical advice. The Client is responsible for consulting with a qualified medical professional regarding any health concerns before implementing any recommendations.

6. Intellectual Property. All information, methods, and materials provided by the Consultant in connection with the Services are the intellectual property of The Sleep Habit LLC and may not be recorded, distributed, or reproduced without the Consultant's written permission. This includes, but is not limited to, schedules, sleep plans, visual aids, free guides, and other materials. 

7. Confidentiality. In performing the Services, the Consultant may obtain confidential and/or personal information regarding the Client ("Confidential Information"). The Consultant agrees to maintain the highest standard of confidentiality and respect for the Client's personal matters and will not disclose any such Confidential Information without the Client's prior written permission. The Consultant will obtain the Client's prior consent before posting photos or videos of the Client and/or its family on social media or in other marketing materials.

8. Limitation of Liability, Release and Indemnification. The Sleep Habit LLC is not liable for any outcomes related to the use or misuse of information discussed throughout the Services. The Client acknowledges that all decisions and actions concerning their child’s sleep remain the Client's responsibility. The Consultant shall not be liable to the Client for any claims, losses, injury, indirect, incidental, special, or consequential damages resulting from the Services, whether such claim alleges breach of contract, tortious conduct, negligence, or any other theory. The Client hereby agrees, on behalf of itself, its successors, and assigns, to waive and release the Consultant from any and all claims of liability, loss, damage, injury, or other demands for compensation in connection with the Consultation. The Client agrees to indemnify and hold harmless The Sleep Habit LLC and the Consultant from any and all claims, losses, damages, and expenses (including reasonable attorney fees) arising from the Client’s use of the Services and sleep plan, to the extent permitted by law. The Consultant agrees to maintain active liability insurance coverage through Alternative Balance to ensure continued protection while providing Services to Clients.

9. Entire Agreement. This Agreement, together with the Proposal, constitutes the entire Agreement between the parties and may only be amended or modified by an instrument in writing that both parties sign.

10. Compliance With Local Laws. This Agreement aligns with international standards but may be subject to additional requirements in your jurisdiction. You are responsible for informing The Sleep Habit LLC of any specific local legal obligations.

11. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of Pennsylvania, without regard to its conflicts of law principles.

12. Contact Me

If you have any questions or concerns, you may contact me at:

Linda Exumé

The Sleep Habit LLC

📧 linda@thesleephabitconsulting.com

🌐 www.thesleephabitconsulting.com

📍 Based in Birdsboro, PA – Serving families worldwide virtually